Privacy Policy

Effective Date: June 29, 2026

Mama & Babe Privacy Policy

At Mama & Babe ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Expected due date or baby's age (if voluntarily provided)

  • Appointment requests

  • Questions submitted through our contact forms

  • Payment information (processed securely through third-party payment providers)

  • Any information you choose to share when contacting us

Our website may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage analytics

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide requested services

  • Process payments

  • Send appointment confirmations or service-related communications

  • Improve our website and services

  • Comply with legal obligations

We will never sell your personal information.

Protected Health Information (PHI)

If you become a client of Mama & Babe, any health information collected during the course of care is maintained separately from this website and handled in accordance with applicable privacy laws and professional standards.

Submitting information through this website does not establish a healthcare provider-patient relationship.

Please avoid sending sensitive medical information through website contact forms or email unless specifically instructed to do so through a secure method.

Payment Processing

Payments made through our website are processed by secure third-party payment processors. Mama & Babe does not store your complete credit card information.

Cookies

Our website may use cookies and analytics tools to understand website traffic and improve user experience.

You may disable cookies through your browser settings.

Third-Party Services

Our website may link to third-party websites including:

  • Scheduling platforms

  • Payment processors

  • Social media platforms

  • Educational resources

We are not responsible for the privacy practices of third-party websites.

Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no website or electronic communication is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information directly from children under the age of 13.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of information where legally permitted

  • Opt out of marketing communications

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact

Mama & Babe
Melissa Bradley, MS, OTR/L, CLC

Charlotte, North Carolina

Email: melissa@mamaandbabecharlotte.com

Phone: (704) 858-1425

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